Products/Services
The new wing of customer service
Product Overview
NLP (Natural Language Processing) is used in a variety of applications, including machine learning and text summarization and classification, as a series of technical collections that analyze, extract, and understand meaningful information from text. Cogi solutions are uniquely developed on-promise NLP that can be applied to a variety of fields and used to improve the user experience using natural language.
How to use the NLP engine
- Can be used to improve the user experience based on natural language (e.e., responding to customer inquiries, responding to internal employee inquiries, etc.)
- Real-time interaction with users by linking chatbots with various channels (popular messaging apps such as Facebook Messenger, LINE, and business-purpose messaging apps such as Slack and Skype)
- Providing services in conjunction with natural language virtual agents
Cogi NLP Key Features
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- NLP/On-Promise support integrated with
CogInsight -
- Managing Hangul's Natural Language Machine Learning Dataset (MLT: Machine Learning Training set) using CogInsight
- Support for creating and managing unlimited workspaces
- Cloud, of course, supports On-Promise-based supply methods
- NLP/On-Promise support integrated with
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- Validated Performance/Accuracy and
Commercialization Cases -
- 95% more accurate than IBM Watson Communication service and 105% more accurate than Google DF (end of 2020)
- Financial, Distribution, Public and Other Industry References
- Global NLP-level processing and training performance (within 500 Intents/20,000 Utterance references of 10 seconds)
- Validated Performance/Accuracy and