Portfolio
Middleware of all successful AI stories
Case Studies
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Project Hyndai Card Buddy(Chatbot) AIARS(Voicebot) system managing and upgrading Company/
Service OverviewCompany Overview Hyundai Card is a credit card company affiliated with the Hyundai Motor Group and is evaluated as one of the top 5 credit card companies in Korea based on total assets. Service target Card Users Service details - Developed and applied BASIC mode for the convenience of chatbot and voicebot dialog production - Expanded Self Closing area - Expanded LMS-only web chatbots and ARS-linked web chatbots - Expanded voicebot TM - Response to new products and services Challenge Development period 2022.01 ~ 2022.12 Service name Buddy(Chatbot), AIARS(Voicebot) Platform SOE MindwareWorks CogInsight V3 NLP Google DialogFlow&MindwareWorks Cogi 3rd Party Service Support channel Hyundai Card App, Mobile Web, Kakao, ARS H/W&N/W Infra Hyundai Card Yeongdeungpo/Paju center VPN/Dedicated line Etc MindwareWorks Secure Gateway, MindwareWorks Proxy Delivery Partner Delivery Partner Hyundai AutoEver Corporation Partner -
Project Identify Recall Products Company/
Service OverviewCompany Overview Large Appliances Brand Service target General Customers Service details The purpose of reducing the counselor's work by making AI determine whether it is a target product by the item number of the product and connecting to a counselor only in the case of the target product. Challenge Recognize alphabets and numbers in product codes with voice bots. Development period 2022/09 ~ 2022/11 Service name Voice Bot Support for received Recall Platform SOE CAT.AI NLP MindwareWorks Cogi 3rd Party Service AmiVoice rulebase STT Support channel Phone call H/W&N/W Infra AWS VPN/Dedicated line Etc Delivery Partner Delivery Partner XX Appliances Maker (Corporate Name Undisclosed) Partner -
Project AI chatbot system advancement construction Company/
Service OverviewCompany Overview NH Nonghyup Life started with the General Nonghyup Life Mutual Aid Project in 1965 and converted into a private insurance company for stable financial support for agriculture, rural areas and farmers in 2012, achieving 65 trillion won in total assets and 3 million customers, etc. Thanks to the interest and support of our customers, we are continuing our steady growth. Service target NH Life Customers Service details - Internalization of natural language processor and solution upgrade - Mobile app optimal service constructure - Advancement of existing chatbots considering customer convenience - Through API linkage, move to Chatbot <-> App Challenge - Version upgrade for existing SOE - Replacing IBM Watson NLP with Mindware Cogi NLP Development period 2022.08 ~ 2022.12 Service name Chatbot (Cori) Platform SOE MindwareWorks CogInsight V3 NLP Mindware Cogi NLP 3rd Party Service Support channel Mobile H/W&N/W Infra In-House Infrastructure(Indeogwon IDC) VPN/Dedicated line Etc Delivery Partner Delivery Partner MindwareWorks Partner