Portfolio
Middleware of all successful AI stories
Case Studies
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Project Hyundai Card Buddy 4th PJT. (Performance Enhancement) Company/
Service OverviewCompany Overview Hyundai Card is a card company affiliated with the Hyundai Motor Group and is rated as one of the four largest credit card companies in Korea based on total assets. A credit card company that provides the most advanced digital services among Korean credit card companies Service target Card customers (Authorized Users) Service details - Personalized chatbot based on New User DNA and Events - Preemptive response to events that occur while using more than 200 cards - Linkage with Spectra chat consulting solution Challenge - Active channel diversification and rapid response improvement for more than 500,000 users per month Development period Feb. 2020 ~ Jul. 2020 Service name Buddy Platform SOE MindwareWorks CogInsight V2 NLP IBM Watson Assistant 3rd Party Service Support channel iOS and Android Native App H/W&N/W Infra Own Private Cloud Center VPN/Dedicated line Etc MindwareWorks Secure Gateway, MindwareWorks Proxy, Spectra Live Agent Delivery Partner Delivery Partner Hyundai AutoEver Corporation Partner -
Project Hyundai Card Voice Call Center (AI ARS) 2nd Company/
Service OverviewCompany Overview Hyundai Card is a card company affiliated with the Hyundai Motor Group and is rated as one of the four largest credit card companies in Korea based on total assets. A credit card company that provides the most advanced digital services among Korean credit card companies Service target Card customers (Authorized Users) Service details - Re-design/implementation from SOE V1 to V2 transition of existing SOE - Dialog development related to new service tasks - Integration of existing backbone interfaces Challenge Development period Nov. 2019 ~ Jul. 2020 Service name AI ARS Platform SOE MindwareWorks CogInsight V2 NLP IBM Watson Assistant 3rd Party Service Support channel Phone Call H/W&N/W Infra Own IDC VPN/Dedicated line Etc MindwareWorks Secure Gateway Delivery Partner Delivery Partner Hyundai AutoEver Corporation Partner -
Project Hyundai Card Buddy 3th PJT. (Legacy Interface & Infra Migration) Company/
Service OverviewCompany Overview Hyundai Card is a card company affiliated with the Hyundai Motor Group and is rated as one of the four largest credit card companies in Korea based on total assets. A credit card company that provides the most advanced digital services among Korean credit card companies Service target Card customers (Authorized Users) Service details - Card use history lookup, prepaid processing chaetbot work for the entire card business, including various kinds of information changes - Remove Web/Facebook/KakaoTalk channels as Mobile Only - Provides chatbot-specific features that are not provided by mobile or ARS Challenge - Performance improvement - Transition from existing SOE V1 to V2 - Efficient management of up to 10,000 dialogs - Connection with authentication and processing/inquiry business system Development period Mar. 2019 ~ Sep. 2019 Service name Buddy Platform SOE MindwareWorks CogInsight V2 NLP IBM Watson Assistant 3rd Party Service Support channel iOS and Android Native App H/W&N/W Infra Own Private Cloud Center VPN/Dedicated line Etc MindwareWorks Secure Gateway Delivery Partner Delivery Partner Hyundai AutoEver Corporation Partner Article https://post.naver.com/viewer/postView.nhn?volumeNo=22580675&memberNo=40905813 https://www.hankyung.com/economy/article/2019071166926