Vision
Company
About Us
The AgenticIntelligence Company
We make AI work in the real world.
We make AI work — not just respond.MindwareWorks began with contact-center automation and is evolving into an AI platform that carries out work across the enterprise. It goes beyond understanding intent to evaluate policy, access systems and complete the work. This is what we call the Agentic Enterprise.
Vision · Mission · Values
Where we are headed and how we work
Mission
Empowering the Agentic Enterprise
We connect complex systems and enable AI to perform real work, creating measurable enterprise outcomes.
Our Values
Our Values
How MindwareWorks works begins with trust in people, before technology.Autonomy with Accountability
We work through trust rather than control. We believe individual judgment and accountability create better outcomes.
Flat & Fun
We focus on meaningful work through horizontal collaboration and create our best results together.
Technology with Purpose
Technology should exist for people. We build technology that solves real problems.
Why Choose Us
Why MindwareWorks
Proven Enterprise Experience
Enterprise AI delivery experience
Drawing on projects spanning chatbots, voicebots, AICC and workflow automation, we provide AI services suited to enterprise environments.
Built-in Governance
Governance from the start
Privacy, access controls and data governance are treated as essential foundations for enterprise operations.
Seamless Integration
Flexible connection to existing systems
Connect with existing CRM, ERP, groupware and contact-center systems through standard APIs without replacing the current environment.
Practical Adoption
Adoption grounded in real work
We design AI so that frontline users can put it to work and help adoption spread across the organization.HISTORY OF MINDWARE WORKS
15 years of proven progress
Building on 15 years of Enterprise AI experience, we support AI transformation for organizations in Korea and abroad.
Expansion
Investment secured from Crescendo Equity Partners
Indonesian distributor agreement signed and expansion into Southeast Asia
Agentic AI
CogXi developed and launched
Global
AICC solution supply launched through a Japanese distributor
Enterprise AI
CogInsight developed and commercialized
AI contact-center solutions supplied to major financial institutions, including NH NongHyup Bank and Hyundai Capital
Recognition
Selected as an IBM Global Top 3 AI project
Hyundai Card project delivered in 2017
Recognition
Selected by Gartner · Listed as a 2017 Asia Pacific CRM Specialist
Platform
TouchHub Central commercialized
Foundation
Company established
OUR CUSTOMERS
Shared progress becomes a record of trust.
We have worked with organizations across finance, retail, manufacturing and the public sector.
Contact
