KakaoPay Securities chatbot system build

Project overview

Founded in 2020 as a subsidiary of KakaoPay, KakaoPay Securities builds financial services that anyone can invest in with confidence, covering not only retail investment-asset management but also the supply of venture capital through corporate finance.

Core solution

• Account services such as account-opening and account-closing guidance
• Investment services such as fund application guidance and coin-saving guidance
• Stock services such as stock terminology guidance and unsettled-trade guidance
• Handover to the Pay bot for Pay services that are not securities services

Value delivered

- The Pay bot's high rate of consultation-work replacement led Pay to propose and conclude a new service with Pay Securities - Free handover between the securities bot and the Pay bot according to their divided scopes of work - A friendly, easy-to-understand securities chatbot service, achieved by simplifying securities terminology that is generally difficult