Busan Bank middleware rebuild and chatbot enhancement

Project overview

A regional bank and subsidiary of BNK Financial Group, established in October 1967 to revitalize the regional economy and to balance national economic development by curbing and easing the concentration of economic power in the capital area. It is the largest of Korea's regional banks.

Core solution

• Customer-tailored marketing support services for VIP customers, overseas currency exchange and more, based on big-data extraction
• Real-time issuance of preferential exchange-rate coupons, and currency-exchange calculation and guidance
• Account and loan lookup, and loan-product recommendations

Value delivered

- Migration build of the existing SOE - Full application of middleware functionality