MindwareWorks to Showcase AI Customer Service and Agent Platforms at SWCC 2026

MindwareWorks will participate in the 2026 Smart Work & Contact Center Expo (SWCC 2026), held from September 9 to 11 at COEX Hall B1 in Seoul, where it will showcase its AI customer service platform, CogInsight, and generative AI platform, CogXi.

At its exhibition booth, MindwareWorks will present implementation and operational cases in which AI customer service and workflow automation technologies have been applied in real-world industries. Visitors can experience the company’s core solutions through an interactive demo zone, including a hands-on demonstration of how CogXi’s security and guardrail features operate in business environments.

On the first day of the exhibition, MindwareWorks will also present cases of building and advancing multi-AI-agent-based AICC systems, drawing on projects in Korea and Japan, at AICC & CX Insight 2026. The company will introduce enterprise AI technologies and use cases that support not only AI customer service, but also AI-agent-based workflow automation.