FAS
Manage evaluation and survey sessions, responses and manifests independently, then provide read-only portfolio analytics and approved reports.
Product flow
DESIGNED FOR
QA and operations teams that need to collect evaluation sessions and survey responses safely, then compare, analyze and report across them
OUTCOMES
Start with customer change, not a feature list
Verified live-site capabilities and current product sources are reframed around the customer workflow and operating outcome.
Standardize evaluation collection
Fix targets, questions, participant scope and run conditions in sessions and manifests for consistent collection.
Turn responses into comparable evidence
Inspect authorized responses and aggregates to compare sessions, targets and evaluation dimensions.
Separate analytics from quality change
FAS owns observation and analytics while Xi Quality Studio remains the source of truth for changes, approvals and revalidation.
CAPABILITY SYSTEM
The capabilities that make the product work
These are product-level capabilities customers can adopt and operate—not isolated buttons or controls.
Survey builder
Configure survey structures and public or authenticated routes for the evaluation purpose and participants.
Evaluation sessions
Manage sessions, manifests, state and closure timing to preserve result context.
Response collection
Collect evaluation responses including general surveys and blinded TTS reviews within defined scope.
Aggregation & comparison
Aggregate responses by session and evaluation dimension into comparable operating metrics.
Access management
Manage user, domain and external-participant access scope and sessions separately.
Public & internal reports
Provide purpose-specific public and internal reports without exposing sensitive raw responses.
OPERATING FLOW
How it works after adoption
- 01
Design the session
Define purpose, manifest, questions, participants and access scope.
- 02
Distribute and collect
Distribute through approved public or authenticated routes and collect responses.
- 03
Close and aggregate
Close the session and aggregate comparable responses under the same context.
- 04
Report and connect
Deliver audience-specific reports and connect improvement signals to the Quality Loop through versioned APIs or events.
TRUST & DEPLOYMENT
The operating environment and responsibility boundary are part of the product.
Independent service
Operate evaluation and survey records plus the portal as a separate service rather than embedding them in desktop or quality systems.
On-premises operation
Support collection and analysis of internal evaluation and response data inside the customer environment.
Safe projections
Consume only required aggregates through versioned APIs or event projections rather than reading another product's source database.
VERIFIED SCOPE
Evidence and boundaries behind the public copy
- Independent ownership of evaluation and survey sessions, manifests, response aggregation and survey building
- Includes a blinded TTS evaluation response-collection path
- Clearly separated from Xi Quality Studio's change and approval source of truth